1. Enrollment
1.1 Every student must enroll and pay the fees appropriate to their course of study. No person shall be deemed to be an enrolled student unless:
1.1.1 they have completed a registration form AND
1.1.2 agreed to meet the liability for the relevant fees
1.2 In signing the registration form the student undertakes to observe the Solar Education Center Terms and Conditions of Study (including all current published Policies, Codes and Regulations) and consents to obtaining, recording, holding, processing etc personal data including data of a sensitive nature. Students are responsible for informing the SEC of any changes to the information provided on enrolment.
1.3 Enrollment is on first come – first served basis until class is full. A seat can be reserved with a 50% deposit. Payment in full is expected within 2 weeks of training start date.
1.3.1 Reschedules – Students may reschedule a course not later than 2 weeks prior to the training start date. Only one reschedule is allowed within 6 months of rescheduled training. All reschedules incur a $25 service charge.
1.3.2 Cancellations – Students may cancel with a full refund not later than 30 days prior to the training start date. A $25 service charge will be withheld.
If cancellation occurs less than a month to the training start date:
| Cancellation Period | Cancellation fee |
| 0 – 1 week | $200 |
| 1 week – 2 weeks | $150 |
| 2 weeks – 3 weeks | $100 |
| 3 weeks – 4 weeks | $50 |
|
If cancelled not later than 4 weeks before training start date |
Full refund less $25 service charge |
1.3.3 No shows are not entitled to a refund or a reschedule
2. Learning Commitment
2.1 Students enrolling in courses at the SEC are entering into a partnership to further their education and training. Students are expected to take full advantage of the opportunities for learning and study.
2.2 The Students Code of Commitment sets out what the SEC expects from students; copies are available by request from
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or download a pdf version here.
Download the Solar Education Center Students Code of Commitment
3. Customers' Statement
3.1 The Customers' Statement offers customers of the Center a statement of the quality of service they can expect from SEC as a right; copies are distributed at introduction, but may be obtained by request from
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or alternatively you can download a pdf version here.
Download the Solar Education Center Customers' Statement
4. Suggestions and Complaints Procedure
4.1 The complaints system is easy to use and both students and employers are encouraged to use it. Complaints are dealt with and are acknowledged within two working days of receipt and are normally fully answered within five working days. After a further two weeks there is a further letter to ensure the complainant is happy with the outcome of the investigation into their complaint.
4.2 Suggestions and Complaints forms are readily available to download from the website or distributed during introduction.
5. Course Content
5.1 Students should satisfy themselves from reading the available information that the particular course they have chosen meets their requirements before commencing the course.
6. Cancelling or Changing Contents of Courses
6.1 SEC reserves the right not to run courses where the number of students is considered insufficient or where resources are unavailable or to change the contents of a course where it is considered appropriate by the Center to do so.
7. Fees
7.1 All fees are payable upon registration. Students who do not meet their obligation to pay fees at registration will forfeit their seat in the course.
7.2 Students are referred to SEC Policy on Course Fees and Policy on Refund of Course Fees.
8. Financial Matters
8.1 Taking a course with SEC may cause students to incur different costs, for example, tuition fees, book costs, accommodation costs, travel expenses and other expenses.
9. Disciplinary Code
9.1 A copy of the Students' Disciplinary Code is available by writing to
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or alternatively you can download the current pdf version of the Students' Disciplinary Code.
download the Solar Education Center Students Disciplinary Code
9.2 Generally speaking disciplinary action against students is limited to breach of, or failure to comply with, these Terms and Conditions (including current Center Policies) or conduct which adversely affects the Center's pursuit of its objectives or which infringes the rights of others.
9.3 The Students' Disciplinary Code sets out what is considered unacceptable (although the list is not exhaustive) and procedures for disciplinary action.
9.4 The employees of the Center and those of its contractors or other third party suppliers have the right to work in an environment which is free from any form of harassment, intimidation or abuse whether actual or threatened, physical or verbal. The Center has a zero tolerance to the abuse and all are reminded that any such conduct constitutes unacceptable behavior and will result is disciplinary action which may, in turn, lead to suspension or dismissal from the job/course.
10. Equal Opportunities
10.1 The Solar Education Center is committed to promoting equality of opportunity for all its students and staff in all aspects of the Center’s life to ensure that no–one is discriminated against on the grounds of race, color, religion, sex, marital status, disability, age, social position or sexual orientation.
11. Disability
11.1 The Center treats applications from students with disabilities on the same grounds as all applicants, taking into account the difficulties they may encounter.
11.2 Potential applicants are encouraged to call the Center, prior to enrolment, to discuss the facility accommodations with the Facilities Manager. The Facilities Manager can assist applicants to assess the facilities available for them and provide advice in relation to both internal and external sources of support.
12. Honesty and Plagiarism
12.1 The work submitted by any student for assessment should be the individual work of that student, except where group submissions are permitted.
12.2 None of the following are acceptable and may result in disciplinary action:
• Cheating in assessments
• Assisting others to cheat
• Using any materials (including notes) not permitted in an assessment
• Undertaking an assessment for someone else
As mentioned at Clause 9.1, a copy of the Students' Disciplinary Code is available by request or to download from the website.
13. Absence
13.1 Any absence due to illness should be notified to the Instructor and Office Manager as soon as possible.
13.2 Absences for more than 1(one) day of the course require the course to be rescheduled to a later course date.
13.3 For no show policy refer to section 1 Enrollment.
14. Attendance and Punctuality
14.1 Students must be punctual and, furthermore, attendance at the Center and where applicable, on placements, in each case, must be sufficient to fulfill the requirements of the course concerned. Except where absence is authorized in exceptional circumstances, 100% attendance is expected from students. Attendance and absences are recorded and kept for all classes.
15. The Learning/Working Environment
15.1 The Solar Education Center operates a no–smoking policy and smoking is prohibited in all buildings. Students are required to comply with the policy.
15.2 Trash bins are placed strategically throughout the facilities’ premises. Students are requested to assist in ensuring that all trash is placed in these bins in order to maintain a trash free, safe and healthy working environment.
15.3 Students are expected to contribute to the maintenance of a suitable physical learning environment by treating all facility buildings and property with due care and respect.
16. Insurance
16.1 No insurance cover is held by the Center to provide automatic compensation to students in the event of loss or damage to property, personal accident, injury or death. It is the responsibility of each student to insure for personal accident cover, if felt appropriate.
16.2 The Center does hold third party liability insurance which indemnifies the Center with respect to claims from third parties, including students, who have suffered injury, illness, loss or damage arising from the negligence of the Center or its employees. However, if there is no negligence, no claim would be accepted by the Center or its Insurers.
16.3 This information is brought to your attention at this time in order that you may take whatever action you feel appropriate.
17. Safety and Health
17.1 All users of the Center and its facilities share a responsibility for safety and therefore there is a need for students:
17.1.1 To take personal responsibility for the safety and health of themselves and others
17.1.2 To observe safe standards of behavior, dress, protective clothing and footwear as required
17.1.3 To familiarize themselves with the safety requirements of their course
17.1.4 Not to interfere with equipment or materials provided to promote safety and health.
17.2 All fire regulations and instructions must be complied with fully. Students should familiarize themselves with the details found on notices and instructions during the introduction.
17.3 Any student willfully misusing, neglecting, damaging or interfering with devices provided for fire protection and safety and health will be liable to disciplinary action.
18. Medical Matters
18.1 Students are responsible for monitoring their own health and particular medical conditions and for the supply and administering of any medication they may require.
19. Copyright
19.1 Except to the extent authorized in the Copyright Policy for Students or by the author of the material, the copying of materials of any nature in connection with Center business on Center premises or through the use of Center equipment is prohibited. Copyright Policy for Students
20. Confidentiality Obligations
20.1 All personal information is to be treated as confidential by the employees, contactors and students and should not be discussed or disclosed, except as required by law
21. Data Protection
21.1 Students are referred to the Center Data Protection Policy, which can be obtained by writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
21.2 The Center takes its responsibilities under the Data Protection regulations seriously and respects the privacy of its students and staff. The Center adopts such measures as it deems reasonable, to ensure that all data is processed in accordance with the regulations.
21.3 Any individual may apply for a copy of their information held by the Center, or to have corrections and amendments made to the information at any time. It is the responsibility of each individual to ensure that the information held by the Center about them is accurate and up to date.
Data Protection Policy for Students
22. Entire Terms and Conditions of Study
22.1 These Terms and Conditions of Study, together with the Center Policies, Codes and Regulations referred to herein, represent the entire policy of the Center.
General inquiries and correspondence should be addressed to:
Vice Principal (Administration)
Solar Education Center
P.O. Box 951
Southampton, PA 18966
Copies of all policies referred to in this document are available free of charge on the website or by request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Business Hours Information:
Telephone: 215-305-8000
917-72- SOLAR
Fax: 888-840-6960
Email:
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Internet: http://www.solareducationcenter.com
Disability Statement
The Solar Education Center is committed to ensuring that people with disabilities and people with learning difficulties are treated fairly. We will, therefore, make reasonable adjustments to ensure that students with disabilities are not substantially disadvantaged.
